ThereвЂ™s a ton of online courses you can offer to your staff as well, if budgets for formal training arenвЂ™t possible. It could also look like a more structured training program, based on skills and areas theyвЂ™ve already identified theyвЂ™re interested in. Not only is it a great training opportunity, it also creates camaraderie and gives employees someone they can share victories with. This could be through a mentorship program, where new staff is paired with more experienced team members. Invest in your staffДЄ great way to attract people who are more likely to stick around long-termВ is withВ professional development opportunities and training.В Your best betВ atВ makingВ your employees feelВ invested in your company, after all, is to invest in them first. Offering 401k matching or other retirement savings support and financial counseling can go just as far as money itself and show your staff that you care about their long-termВ happiness. Coming out of the pandemic, Millennials and Gen Z workers want to set themselves up for financial security. AsВ theВ labor shortage places the power back with employees, itвЂ™s time for hospitality brands toВ increaseВ wages, but financial wellness doesnвЂ™t end there. Of course when push comes to shove, your reputation for compensation plays a huge role in being able to attract and hire. Plan safe social events to bring your team back together, make team meals a tradition, and celebrate employee milestones as a group. You can foster this sense of community among your team by creating a space for it.

Some are missing the social and community aspects of the pre-COVID world. In the wake of the pandemic, employees are being very selective about where they spend their working hours. One great opportunity to show your values is in your company culture. By creating a values-based work environment youвЂ™ll not only attract both the next generation of staff, youвЂ™ll also impact the guest experience. This is a great time to take a step back and consider how these values are actually showing up in what you do every day.

You may even have a mission statement and a set of company values. With the tables turning, and employees in the decision-making seat, hotels will need to stand out to applicants more than ever. Guest Retention Starts With Employee Retention.How will the hotel experience shift after COVID-19?.6 ways hotels can optimize marketing efforts for reopening.So what can hotels do as they look to attract, empower and retain great people? Hospitality workers who are switching industries are doing so for: different work settings (52%), higher pay (45%), better benefits (29%), more schedule flexibility (19%) and remote work opportunities (16%). For hotel staff (and employees in many industries), the pandemic shone a light on the areas where they were dissatisfied and it gave them a real opportunity, forced or otherwise, to reflect. Even more alarming, over a third said they aren't even considering reentering the industry. hospitality wouldnвЂ™t go back to their jobs. But, as the world begins to reopen and travel is top-of-mind, the industry is struggling to re-hire or even retain the staff they have.ДЄccording to a recent poll of 13,000 job seekers, more than half of U.S. Layoffs and furloughs became commonplace as stay at home orders were in effectВ and governments restricted travel. In the early days of the pandemic, hospitality was one of the most impacted industries. This is especially true for hotels, from small boutiques all the way up to global chains.

With COVID-19 as the catalyst, and a variety of other factors adding momentum - like government funding and relief, additional virtual training opportunities, and uncertainty for employees - the hospitality industry is facing unprecedented labor shortages. And the hospitality industry has been hit harder than just about any other industry out there. Whatever you want to call it, itвЂ™s here and itвЂ™s real.

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